We provide applications to merchants who use platforms like shopify to power their stores. Below we describe how personal information is collected, used, and shared when you install or use our apps in connection with your store.
When you install one of our apps, we are automatically able to access certain types of information from your Shopify account: The full list available through Shopify can be seen here. This is visible in the setup process and can be reviewed before finishing the install.
In addition, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. We also use hotjar.com to record visitor sessions – please note that Hotjar is GPDR compliant and hides data within the app.
To explicity view permissions each app has – please click the “View Details" link from the Shopify apps page within your Shopify admin.
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Your information is never shared for the use of advertising. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
In general you can visit our website without telling us who you are and without revealing any information about yourself. However, there are areas of our website where we do gather data as follows:
If you submit an enquiry via our website you will be asked to provide certain information, including name, e-mail address and contact number.
If you register on our website to receive newsletters from us you will be asked to provide your name and e-mail address.
We will store this data and hold it via our externally hosted server and some secure third party websites.
We may use information that you provide:
We also use Google Analytics to track visitor data trends and general usage statistics. We do not collect any personal information via these cookies other than your IP address. This information is automatically deleted after 14 months following your last visit to our website. These are non-essential cookies. Click here to disable Google Analytics tracking cookies.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.